Terms & Conditions

Welcome to Kids Crew (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website kidscrew.pk and any purchases made through our platform. By accessing or using our website, you agree to comply with and be bound by these terms.


1. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.


2. Eligibility

You must be at least 18 years old to make a purchase or create an account on our website. By using our site, you represent that you meet this age requirement.


3. Product Information

We strive to display product colors, sizes, and details as accurately as possible. However, slight variations may occur due to screen settings, lighting, or individual product batches. Product availability is subject to change without notice.


4. Pricing & Payments

All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time. Payment is processed securely through our authorized payment partners. By providing payment information, you confirm that you are authorized to use the payment method.


5. Orders & Delivery
  • Orders are subject to acceptance and availability.

  • Delivery times are estimates and not guaranteed. We are not liable for delays caused by third-party carriers or unforeseen circumstances.

  • Risk of loss or damage passes to you once the order is delivered to the provided address.


6. Returns & Refunds

Please refer to our separate Return & Refund Policy for detailed information on returns, exchanges, and refunds. We accept returns within 7 days of delivery, provided items are unused, unwashed, and in original packaging.


7. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately if you suspect unauthorized use.


8. Intellectual Property

All content on this website, including logos, text, images, and designs, is the property of Kids Crew and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.


9. Limitation of Liability

Kids Crew shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the purchase price of the product in question.


10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of these external sites. Access them at your own risk.


11. Changes to Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated “Last Revised” date. Continued use of our website after changes constitutes acceptance of the revised terms.


12. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Faisalabad, Pakistan.


13. Contact Us

If you have any questions about these Terms & Conditions, please contact:

Kids Crew Customer Care
📧 kidscrew.pk@gmail.com

Our Vision

We envision a world where quality and style are accessible to everyone. Our commitment is to deliver exceptional products that enhance your lifestyle.

Our Mission

Our mission is to provide outstanding customer service and high-quality products that exceed expectations. We strive to build lasting relationships with our customers.

Our Story

Founded with passion and dedication, our journey began with a simple idea: to create products that make a difference. Today, we continue to grow and evolve with our community.

Our Core Values

Quality

We never compromise on quality and ensure every product meets our high standards.

Integrity

Honesty and transparency guide everything we do, building trust with our customers.

Innovation

We constantly innovate to bring you the latest trends and cutting-edge solutions.

Our Achievements

10K+

Happy Customers

5+

Years Experience

500+

Products

99%

Satisfaction Rate

Meet Our Team

Sarah Johnson

Founder & CEO

Michael Chen

Creative Director

Emily Rodriguez

Head of Operations

About Us

Discover our story, mission, and the values that drive us forward

Our Story

Founded with a passion for excellence, our journey began with a simple idea: to create products that make a difference. Over the years, we've grown from a small startup to a trusted brand, always staying true to our core values of quality, innovation, and customer satisfaction.

Our Mission

Our mission is to empower our customers with exceptional products and services that enhance their lives. We are committed to sustainability, ethical practices, and continuous innovation to deliver value that goes beyond expectations.

Our Vision

We envision a future where our brand becomes synonymous with trust, quality, and innovation. Our goal is to expand our reach globally while maintaining the personal touch that our customers love, creating lasting relationships built on mutual respect and shared values.

Our Core Values

🎯

Quality First

We never compromise on quality, ensuring every product meets our high standards.

💡

Innovation

Constantly evolving and improving to bring you the best solutions.

🤝

Customer Focus

Your satisfaction is our priority, and we're here to support you every step.

🌱

Sustainability

Committed to eco-friendly practices that protect our planet for future generations.

Our Impact

10K+
Happy Customers
2+
Years Experience
10+
Team Members
100%
Satisfaction Rate